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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Too much Change without Reflection - Training Specialist CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

When I first came to AAA it really was a great place work. I think this was so because of the personal investment in the organization from its long-term employees.

Cons

Now, there has been an irrational rush to fix things that were never broken and break things so that they can fix them. In the end, our members have suffered and are clearly voicing their complaints. Unfortunately, the new captains at the helm may be deaf!

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for training and learning.

Cons

high work loads for adjusters

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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