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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Don't waste your time. - Claims Representative III CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are the only good thing this company has to offer.

Cons

I've been in the work place for over 30 yrs and I have never had such a terrible job experience. Managers have no idea how to manage. Anyone over the age of 50 better be on their toes or you will find yourself out of a job- They're so wrapped up in diversity that they can't see how badly their management team is. When I first started with the company, it was a wonderful place to work and then new management took over and the morale went downhill. Thank goodness I was able to retire out of there.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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