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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Laid off in 2009 - Underwriter CSAA Insurance Group, a AAA Insurer Employee Review

      4.0
      May 31, 2010
      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits especially 401K contribution, bonus, wellness program, diversity and volunteer programs. Where I worked before I got laid off, my supervisor(s) and manager were very supportive and sympathetic of us during the entire process. Even though I was one of the employees who got laid off, I cherish the wonderful times I was there. I was lucky to be in a team that was closed knit, like a family. I enjoyed the many events throughout the year.

      Cons

      Their systems are outdated. When they launched a new system, there were a lot of problems which affected both the customers and the employees using the system.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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