employer cover photo
employer logo
employer logo

CSAA Insurance Group, a AAA Insurer

Engaged Employer

Just Don't Do It - Claims Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Nov 22, 2014
Recommend
CEO approval
Business Outlook

Pros

They will bring in food every blue moon and hand out candy like we're children.

Cons

In my years of working in the insurance industry I've never experienced a company like this. There are so many morons who are supervisors and managers you have no idea how they even put their clothes on in the morning. I truly believe you get promoted for being a moron or a friend of the moron (which makes you a moron) as the morons do not want the good employees to promote. The reason for this is simply the morons do not want to work so they pass everything over to the good employees to do for them. Oh and if you're gay congratulations you will be hired immediately even if you too are in in fact a moron. Actually they probably prefer you to be one. Nobody likes working here that has any brain capacity because you have to listen to endless droning meetings by more morons who are supposed to know what they are talking about but they don't. They purchased the CAS system which is supposed to make claims easier for the adjusters however anyone who works in claims knows that's bs because the stupid system asks you to type the same thing in 5 times on 5 different screens. Oh and on top of the pointless screens you still have to put everything in your notes so make that 6 screens with the same information. Oops sorry I forgot about linking documents so 7 screens. Anyway you get he idea.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

See reviews by: Helpful|Rating|Date|All