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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Dude, Where's My Company? - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Sep 8, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AAA NCNU is a good place to work for people looking for steady, if uninspired, employment. Benefits are generally better than average, and historically there is a culture of supporting employees and taking very good care of customers.

Cons

Pay is sub par, and the company has taken on a relocation strategy of moving resources from (salary expensive) San Francisco to places like Oklahoma, Phoenix, Las Vegas, and Walnut Creek. The culture is changing - everyone is worried for their employment (unheard of even 2-3 years ago), management is increasingly secretive, and many of the original San Francisco employees feel alienated by social/poltical values of the Phoenix and Colorado Springs newer employees. The company doesn't know how to innovate, and is losing lots of business to its competitors.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for training and learning.

Cons

high work loads for adjusters

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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