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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Dedicated, high achieving worker disappointed by lackluster management - Insurance CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Aug 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, pleasant office, great co-workers, opportunities for advancement IF you have a strong supervisor/manager

Cons

Over-whelming workload. Managers and supervisors compensation is directly linked to inbound call metrics and other automated reporting. Resulting in robotic management by numbers, instead of actively managing people and their unique skill sets.

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CSAA Insurance Group, a AAA Insurer Response
10y
We appreciate that you took the time to share your concern and we are working hard to make CSAA Insurance Group a great place for everyone to work. Thank you for your feedback.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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