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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Ok if you're a favorite - Auto Claims Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Dec 25, 2023
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pretty good benefits and employee discounts

      Cons

      -Claims department is run like a military branch -No compassion -I was terminated while still in TRAINING for advising a policyholder the incorrect information. Isn't that what training is for?

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      2y
      Thank you for sharing your thoughts with us, we are sorry to hear you felt this way while working with us. CSAA Insurance Group is an equal opportunity employer and we treat the company and our colleagues with respect and dignity in an inclusive and supportive environment. Hearing this kind of feedback is concerning and we encourage any employee (current or former) who has concerns about their work environment or work experience to contact their HR Representative or the Speak-Up Line, 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish). This will enable us to explore the specific issue(s) in more detail, and address them directly, in the most appropriate way.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Auto Claims Adjuster reviewsCSAA Insurance Group, a AAA Insurer review