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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      We don't have ELT we need to thrive, not just survive... - Executive CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Sep 23, 2008
      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to learn, get different experiences. Ability to flex schedule when needed, though wide variation from division to division.

      Cons

      Out-of-touch ELT - Jim Pouliot and the board should rethink every one of them. They simply "don't get it" in terms of what the issues are within the ranks of employees and what the root cause with the business. I don't buy that the solution is to focus primarily on "efficiency" - we cannot cut our way to success. We need a senior leadership team who not only have strong business acumen but also have the vision, empathy and courage to create an environment that inspires each employee, that communicates optomisim and belief in employees' abilities to get this company back on track.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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