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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

Wonder how long that the inconsistency's will be allowed to continue.... - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Mar 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best reasons to work for AAA NCNU would be in the economic area we seem to be paid fairly close to the average and the benefits are good.

Cons

Management is a VERY BIG issue--the favoritism is just overwhelming from promotions to allowing individuals to skate by with not following the procedures. Funny after reading all the reviews here that it seems very typical that AAA has allowed Management to have free reign on running departments inappropriately. There are things that are "looked" the other way when other companies by now would have fired an employee. Understood that there are "dramatic" situations within every company however not as bad as this. If I would have known this company was ran like this I would have never interviewed.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 13, 2026
Claims specialist
Recommend
CEO approval
Business Outlook

Pros

great opportunities for training and learning.

Cons

high work loads for adjusters

1.0
Jul 4, 2026
It sr. manager
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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CSAA Insurance Group, a AAA Insurer Response
4d
We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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