Pros
AAA does have a good benefits package which includes a free Classic AAA membership, Medical, Dental, Vision short and long term disability and employee discounts on insurance. AAA is very active in the community and stresses volunteer work as part of your performance review. the front line employees in the branch offices are good people and put the members first.
Cons
Senior and Executive Management need to get a clue. In the Nevada market AAA gets a failing grade when it comes to caring about its employees and providing competitive rates to its potential clients. Renewal commission is horrible for insurance agents and there are restrictions on how agents can market themselves. Sales and Service Associates are forced to work with skeleton crews and have goals that are very difficult to achieve due to the business flow of the offices. AAA is technology impaired. Systems are very outdated and management is slow to make changes in technology. Management also fails to adapt to the changing marketplace due to the change in people's thinking due to the bad economy. There is a revolving door with insurance agents in most offices because of their managers' lack of sales experience.
