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      CSC

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      Customer Service Specialist (Document Processor) - Customer Service Specialist CSC Employee Review

      4.0
      May 9, 2016
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work culture, management was understanding, open door policy if you do not like how some things are going. It was challenging, and if you do not like repeat stuff than this would be your job, there's something new everyday.

      Cons

      Ok pay. Some people felt like there was no way to get promoted, and felt discouraged everyday to work. They also rank you, and evaluate you by percentage. A few people already received a few warnings, and if you receive a third strike your terminated immediately without any further appeal. So security isn't really there.

      avatar
      CSC Response
      10y
      Thank you for your contributions while at Corporation Service Company®. We truly appreciate your feedback. We are happy to hear you enjoyed working at our Sacramento office and enjoyed the work culture at the office. We wish you success in your future career endeavors.

      Explore other reviews about CSC

      5.0
      May 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members & Leader Work life balance

      Cons

      Compensation is below average compared to other organizations

      2.0
      Jun 8, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

      Cons

      Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

      1
      avatar
      CSC Response
      3w
      Thank you for sharing your experience. We're glad the benefits and flexible hybrid schedule were positives during your time here. We take the concerns you've raised seriously—around workload expectations, compensation, and internal mobility. We regularly review our compensation practices to ensure they remain competitive and reflect industry standards, and we're committed to equitable access to growth opportunities regardless of location. Every colleague, in every office, should feel supported and visible.
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