Dysfunctional Culture - Operations Manager CSC Employee Review

2.0
Aug 16, 2017
Recommend
CEO approval
Business Outlook

Pros

The new building is spectacular. The team of people I worked with were remarkably hard working and nice people for the exception of my direct reports. I thoroughly enjoyed getting to know these people.

Cons

The interview process is ridiculously extensive; almost 11 interviews in all. Then after months of extensive interviewing, I was hired only to be told almost immediately the leader below me had been offered the position, declined, changed their mind but the company had already been in contract with me at that point. Almost immediately I was being told to "not lead" as a senior leader position by my direct leader and evaluations into my "bonding with my direct reports" being the highest priority of my initial position responsibilities. From the onset, it became very clear that my direct reports were given all of the power in determining my tenure with the company which ended well before my 90 day mark after putting so much time and energy in determining I was a great fit for the company in the extensive interview processing. The company gushes about having direct, open and honest communication, but from the beginning it became clear the environment is anything but these things. It is a shame because I truly had such high hopes about working for this company, but in the end I truly was let down as I believe anyone will be working in this type of dysfunctional culture. Essentially, unless you are heavily connected with upper management (i.e. a son/daughter, cousin, good friend of the family, etc), any hopes of rising and staying at this company should not be optimistic.

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5.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Team members & Leader Work life balance

Cons

Compensation is below average compared to other organizations

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

Cons

Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

1
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CSC Response
3w
Thank you for sharing your experience. We're glad the benefits and flexible hybrid schedule were positives during your time here. We take the concerns you've raised seriously—around workload expectations, compensation, and internal mobility. We regularly review our compensation practices to ensure they remain competitive and reflect industry standards, and we're committed to equitable access to growth opportunities regardless of location. Every colleague, in every office, should feel supported and visible.
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