Bittersweet - Customer Service Partner CSC Employee Review

3.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The new HQ is beautiful. The cafeteria is phenomenal. Amazing PTO setup. Decent healthcare. The people you will meet are some of the best you’ll encounter in your life time. CSC pulls amazing talent (Thanks to referrals from employees and the Recruiters), they just have a hard time holding onto that talent. This is a decent first job in the corporate world. Great place to get experience and learn what you want to do in life. My experience could have been saved by more experienced leadership. Therefore, the hope of the honesty within my review is to make this someone else’s forever job like I had hoped for myself!

Cons

Every department is run differently, therefore the negatives here do not apply to every aspect of the business. With that said, to create a more “One CSC” experience for all employees across the organization management should be required to attend training courses. I say this because some of the leaders within CSC make decisions that completely contradict the companies core values, despite “One CSC”. These choices include jokes about people hygiene, personal habits, or work ethic, and it includes letting great talent slip through the cracks because they do not follow CSC’s core values (despite the values being drilled into you from day one). To further explain, leadership has recommended acts that completely went against the companies core values. Examples are as follows: 1. Forging documents and hiding the forgery from customers to conceal mistakes brought on by faulty internal processes (Values: integrity, honesty, and service). 2. No help is given when it is requested (best example of teamwork). 3. Tenacity... Another value that CSC prides itself on. CSC wants you to innovate and assist them in continuing to exist. Although, depending on the leader you’re under, you will either shine or be shoved to the side because you’re deemed threatening to their career.

Explore other reviews about CSC

5.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team members & Leader Work life balance

Cons

Compensation is below average compared to other organizations

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

Cons

Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

1
avatar
CSC Response
3w
Thank you for sharing your experience. We're glad the benefits and flexible hybrid schedule were positives during your time here. We take the concerns you've raised seriously—around workload expectations, compensation, and internal mobility. We regularly review our compensation practices to ensure they remain competitive and reflect industry standards, and we're committed to equitable access to growth opportunities regardless of location. Every colleague, in every office, should feel supported and visible.
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