Pros
Great with PTO and time off. Wilmington HQ office participates in a lot of activities to bring the company together. Knowledgable employees. Weekly team meetings that provide a place for the group to talk and solve problems together. Employee of the month parking spots and recognition. Not located in the city of Wilmington, commute is easy and off the beaten path.
Cons
Satellite offices seem isolated and not as involved. Different work practices for different offices, not very consistent. Team Leaders & Work Flow Coordinators makes decisions and changes in secrecy - from seat changes, hour changes, work process changes, etc. Flat company, promotions involve more work but no title change or pay increase. Technology is dated for a company that is heavily dependent on their computer systems. Need a stronger IT department and more resources to update systems.