Great Company to Work For - Customer Service Representative CSC Employee Review

5.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The work you do is interesting and mostly deals woth Registered Agent services and business filings. You learn a lot in this role and get to interact with a lot of different people from all over the country, and sometimes even outside of the country. It is fast-paced and you must be very organized and able to multitask, as you will be required to work in multiple programs simultaneously. The people here are wonderful and everyone is willing to help out if you have a question. Good culture and work-like balance as well.

Cons

Some management are not very flexible. If you want any time off, you have to find someone to cover your desk before it will be considered. Training takes 6+ months.

Explore other reviews about CSC

5.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team members & Leader Work life balance

Cons

Compensation is below average compared to other organizations

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

Cons

Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

1
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CSC Response
4w
Thank you for sharing your experience. We're glad the benefits and flexible hybrid schedule were positives during your time here. We take the concerns you've raised seriously—around workload expectations, compensation, and internal mobility. We regularly review our compensation practices to ensure they remain competitive and reflect industry standards, and we're committed to equitable access to growth opportunities regardless of location. Every colleague, in every office, should feel supported and visible.
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