Pros
The benefits provided are decent but they are not cheap.
Cons
Management is severally lacking skills and/or education to be able to manage effectively. High preforming team members expected to do more and more with no reward for doing so while underperformance from some others is accepted. Burnout is a real thing you will experience if you are are hardworking person that cares about customers and doing the job until it's done. Growth has happened very rapidly and as a result uneducated management has become very lost. Teams have high turn over which results in stress for long-term employees that are loyal when the job takes 1 year+ until you are an effective contributing team member. Management lies and does not accept accountability when there are failures. They look for a place to point fingers. There are no job expectations or accountability. There also is no formal training. They will tell you there are many opportunities for career advancement but in actuality there are very very very few especially for remote workers. As many other reviews have said, the pay does not match the work or the workload. There are raises every year but they are minimal and do not even keep up with inflation. They will say they are based on performance but they are really just based on how much your leader likes you. They also don't provide any budget for home office needs. They provide laptop, monitor, keyboard and mouse but nothing else to remote workers. Meanwhile they spend millions remodeling offices. Hope you don't have any health issues because they will try to demote you or retaliate against you.
