Cheap, should be alot better... - Customer Service Representative (CSR) CSC Employee Review

2.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

frontloaded PTO work monday through friday

Cons

Low Pay No flexibility Toxic management Understaffed department

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CSC Response
3y
Thank you for expressing your concerns about our company's pay practices. We understand that compensation is a crucial factor in job satisfaction, and we appreciate your feedback. At CSC, we are committed to offering fair and competitive salaries to our employees. We regularly review our compensation packages to ensure that they are in line with industry standards and that they reflect the value that our employees bring to our organization. We value your contribution to our company and are committed to ensuring that our employees feel valued and supported.

Explore other reviews about CSC

5.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team members & Leader Work life balance

Cons

Compensation is below average compared to other organizations

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

Cons

Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

1
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CSC Response
1mo
Thank you for sharing your experience. We're glad the benefits and flexible hybrid schedule were positives during your time here. We take the concerns you've raised seriously—around workload expectations, compensation, and internal mobility. We regularly review our compensation practices to ensure they remain competitive and reflect industry standards, and we're committed to equitable access to growth opportunities regardless of location. Every colleague, in every office, should feel supported and visible.
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