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      CSC

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      CSC reviews

      Customer service specialist - Customer Service Specialist CSC Employee Review

      1.0
      Dec 24, 2015
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are nice made a few friends while I was there.

      Cons

      The lack of fulfillment, the lack of significant opportunity for advancement. You can change position but never move up the corporate ladder. The amount of people close to retirement age still doing entry level jobs is absurd. The pay is terrible compared to that of its competitors. The clients don't really help make their projects go smoothly. The sales team is in it just to make a sale which makes it harder for everyone else down the line. The amount of teem nestlings is staggering especially when your team lead just goes around to ask you what your doing that day anyway.

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      5.0
      May 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members & Leader Work life balance

      Cons

      Compensation is below average compared to other organizations

      2.0
      Jun 8, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

      Cons

      Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

      1
      avatar
      CSC Response
      1mo
      Thank you for sharing your experience. We're glad the benefits and flexible hybrid schedule were positives during your time here. We take the concerns you've raised seriously—around workload expectations, compensation, and internal mobility. We regularly review our compensation practices to ensure they remain competitive and reflect industry standards, and we're committed to equitable access to growth opportunities regardless of location. Every colleague, in every office, should feel supported and visible.
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