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Customer service representative - Anonymous employee CSC Employee Review

1.0
Jan 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was pretty good and the coworkers were nice and helpful.

Cons

I was fired because of lack of involvement in a fight. I did not break up a fight after there was security already at the scene so me and three other women are not fired and pursuing a lawsuit for wrongful termination. Our jobs were to be csr's and not security officers.

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1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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