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Stay Away - Senior Customer Support Representative CSC Employee Review

1.0
Jan 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Some good team members. Good low level management. Guaranteed paycheck. Work from home.

Cons

No raises in 4 years. Mandatory overtime for 2 years. No way to move up for remote users. Workload with minimal documentation/tools.

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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