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Low moral - Customer Support Supervisor CSC Employee Review

2.0
Jan 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Many have the ability to work from home

Cons

Poor work life balance. Recent changes have negatively impacted morale, such as eliminating bonuses for non-sales staff, mandatory bell curve reviews forcing 40% of employees to be rated as partially meets expectations and numerous layoffs.

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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