Poor management, information sharing was non existent, expected overtime constantly, low moral by employees, cliquey. - Anonymous employee CSG Employee Review

1.0
Jun 9, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were good until they started paring them down. After that, the benefits were no different or better than any other company. Recommended for anyone just starting out. Can learn about big company politics and how the game is played. Don't plan on staying long after you gain what you can. Seemed like if you can blame others for your mistakes and cover them up, you will do fine.

Cons

Always had to work mandatory overtime, plus overtime anyway due to so many chiefs and so few Indians. So much rework due to poor quality standards of employees. Micro management by managers who basically take up space and air in offices. Plenty of blame for who did the wrong things, but no enough praise for those that did the right things. Antiquated software from the days of First Data, new development is off course for industry standards. Big ideas but no clout in accomplishing goals for improvements and increasing profits and innovative technology. Stale environment, stagnant work force, no new ideas from management or work force. Management constantly plays favorites and uses some for tattle tales. Uneasy workplace for even honest mistakes.

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5.0
Jun 5, 2026
Recommend
CEO approval
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Pros

It’s a Fantastic place to work!

Cons

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4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic people and work culture. Generous benefits packages

Cons

Below-market compensation for the industry

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