Unprofessionalism at it's Finest - Donor Support Technician CSL Plasma Employee Review

2.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Good stepping stone if you want to get into phlebotomy, almost always guaranteed same amount of hours.

Cons

The pay could definitely be better considering you're dealing with people, their blood, plasma, and other possible bodily fluids PLUS the occasional donor reaction, employees are highly unprofessional, management favorism, looked down upon if you're simply a DST and not a phlebotomist, double standards when it comes to policies.

Explore other reviews about CSL Plasma

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent staff. Great energy and people to work for.

Cons

Not enough time to make a complaint.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I made a lot of friends there, and the employees on the floor were almost always very hard workers

Cons

The higher up in leadership you go the less you actually seem to care for the people actually doing the hardest work on the floor. The donors are often mean and impatient. And don't get kicked out if they are repeatedly an issue on the floor, because that's a loss of plasma. Many centers won't kick out anyone with veins that aren't suitable to be stuck. It's often up to the donor to walk out with two blown veins to decide not to come back.

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