Great Opprtunity for Transportation Professionals - Anonymous employee CSX Employee Review

3.0
Aug 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay for customer service entry level position. Great benefits. Challenging area because you have to be knowledgeable in all areas of the business.

Cons

Nepotism. Winters can be challenging and very demanding due to weather delays. Opportunities for advancement outside of customer service can be challenging.

Explore other reviews about CSX

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- strong benefits and culture - decent pay

Cons

- everything is changing quickly with upper leadership and budget cuts leaving departments strained

3
5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

Cons

None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

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