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      CWS Apartment Homes

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      CWS Apartment Homes reviews

      Horrible and Unethical - Leasing Consultant CWS Apartment Homes Employee Review

      1.0
      Feb 20, 2015
      Leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity within the community residents and direct deposit are the only pros and that's being nice

      Cons

      Training is a joke. They send you to Austin for a week and you learn basic bland generic common sense information which helps you for about 20% of the actual job. The management team cares about numbers but the actual leading team who work daily for those numbers. There is never a "job well done" but a you're doing this wrong fix it ! Very unethical in the way some employees,residents, and prospects are treated. Management prequalifies people before they even sit down to ask for leasing information. HR is a joke and never gets back with you. Upper management will never return calls until it's too late. You are forced to attend all resident events even when management decides to leave early. I'm glad I left it was a horrible experience.

      avatar
      CWS Apartment Homes Response
      10y
      We wanted to take a moment to thank you for your candid feedback. We are saddened that your experience while a team member was a negative one. We are glad to see that you did appreciate some of our technologies such as direct deposit. One of our core values is a “Respect for People”, what that means to us is simple; we treat all people that we interact with in any capacity fairly and with respect. You mention under the “Pros” that our communities reflect diversity. This is only possible by treating each person fairly and without prequalifying. The Training Department and Human Resources are a great support to the onsite team, we invest time and dollars to train associates for a week as well as on going courses being offered weekly. Our Human Resource Department continuously monitors turnover rates and conducts exit interviews to make us better at being a great management company. We sincerely appreciate your input and will strive to make each associate’s experience a positive one

      Explore other reviews about CWS Apartment Homes

      5.0
      May 14, 2026
      Assistant maintenance director
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company makes an effort to show their appreciation for their employees. Amazing benefits

      Cons

      The workload at times can be rough, but that’s just the nature of the job

      avatar
      CWS Apartment Homes Response
      3w
      Thank you for taking the time to share your experience and for your recommendation. We appreciate your feedback and are pleased to hear that you feel our efforts to recognize and support our team members are making a positive impact. At CWS Apartment Homes, ensuring our team members feel valued is integral to our core values. We are also committed to offering a comprehensive benefits package designed to support the diverse needs of our employees, so we are especially glad to hear your positive feedback in this area. We also appreciate your perspective regarding workload. While there can be periods of increased activity that are inherent to the property management industry, we strive to ensure that team members are responsible for manageable workloads and have the resources and support needed to be successful. Those peak periods are intended to be the exception rather than the norm, and we continuously evaluate our operations to promote a sustainable and productive work environment. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
      4.0
      Apr 6, 2026
      Assistant community director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment with great training and onboarding. Strong company culture that focuses on resident experience and employee development. Competitive benefits, housing discounts, and opportunities to grow within the company. Management is generally approachable and encourages professional growth.

      Cons

      Workload and expectations can be high at times, especially during busy seasons. Growth opportunities may feel limited depending on location or leadership. Some inconsistency in communication from upper management.

      avatar
      CWS Apartment Homes Response
      2mo
      Thank you for sharing your experience and for being part of the team. We’re glad to hear that our training, supportive culture, and focus on resident experience and employee development have made a positive impact. We strive to be a leader in the multifamily industry by offering competitive benefits, including our housing discount program, and creating a culture where employees feel valued—so we appreciate that feedback. We also value your candid input around workload, communication, and career growth. We’re continuing to focus on strengthening alignment between corporate and on-site teams and providing clearer development pathways. Resources like our Edge to Learn platform, annual Connections conversations, Tuition Reimbursement program, and our recently launched Leasing to Leadership are designed to support growth and ongoing learning opportunities. Thank you for your thoughtful feedback—we will be sure to share it with CWS leadership.
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