Pros
Any acquisition brings change, but once the transition settled, the improvements became clear. The new structure introduced better documentation, transparent workflows, and fresh strategic ideas that helped everyone work more efficiently. Collaboration between teams strengthened over time, and there’s now a stronger emphasis on clarity, accountability, and innovation especially after the addition of e-Courier. It’s evident that the changes were made with long-term growth and team success in mind.
Cons
The integration phase wasn’t without its difficulties. Adjusting to new processes, expectations, and leadership styles required patience and flexibility. Communication gaps were noticeable at first, especially as workflows were being realigned across teams.