Great company, great people! - Technical Support Manager CXT Software Employee Review

5.0
Jan 24, 2019
Recommend
CEO approval
Business Outlook

Pros

From the CEO to anyone in any department my experience has been that they are not only available but engaged in the work and the employees quality of work/life balance. Staff and Management are open to change and adopting new methods and new technologies. The company actively seeks feedback from all employees, listen's and makes adjustments. Always working to provide employees the best they have to offer. Hard to find that in any workplace in recent years. The work is challenging and rewarding, here you can make a difference. Great training material that is constantly being updated and increased as the software suite evolves. Internal training and customer facing resources are really at the cutting edge and leveraging the technology to its fullest.

Cons

Not enough opportunities for actual in-person interactions throughout the year. This is a challenge in any remote work.

Explore other reviews about CXT Software

5.0
Mar 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was at CXT Software when the acquisition happened, and honestly? The first few months were rough. A lot of uncertainty, new processes to learn, different culture to get used to — it's a lot to take in all at once. But if you can push through that adjustment period, there's actually a lot to like about being part of a bigger organization like Ionic. Things are more structured now, the tools are better, and there's more room to grow than there ever was before.

Cons

The transition period was stressful — communication could've been clearer. Processes changed a lot at once, which was overwhelming at first.

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

CXT Software is very inclusive and hires people from all around the world. This has been amazing for me because I don’t need to move to another country to get a good job. I can work from my location and still be part of a global team. Working with people from different countries and backgrounds makes the team more creative and interesting. I feel like my ideas are heard and that I’m part of something bigger, even though I’m not in the same place as my teammates. The company values good communication and teamwork, even with people working in different time zones. This has made it easier for me to manage my work-life balance. It’s great to be in a company that gives everyone a chance, no matter where they’re from.

Cons

The work can be hard and there are high expectations, especially since we work on projects with teams around the world. Sometimes the deadlines are tight, and it’s a bit stressful. But I feel proud when I finish something difficult, and I know it’s worth it in the end. The hiring process was very detailed and challenging. It took a lot of time and effort, and sometimes I felt a little nervous about it. But the good part is that they kept me updated on my progress, which helped me stay positive. Even though it was tough, I’m really happy to have gotten the job in the end.

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