Pros
Some of the individual franchises are great people and do a great job. The company has been around a long time and many people recognize the name. They've had nice ads in magazines and on TV.
Cons
I've been here 2.5 years but trying to find another job. The corporate office is a mess and just a horrible place to work. They fired their entire creative, marketing and web/social media staff in February, along with their operations director, all with a 1-day notice. This after a year of 20% growth. Absolutely no leadership or values exist. Employee ideas, feedback, and suggestions are ignored. Fast employee turnover here is the only sure thing. This is definitely not the place to work if you're looking for a rewarding job or one with a future.