This team is truly special - Customer Success Manager (CSM) Calix Employee Review

5.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The hiring process is rigorous and they are very protective of their team culture - rightfully so! This is the best team I've ever been a part of. Everyone is smart, strong in their expertise and extremely capable, as well as collaborative, kind and respectful. It's a very special combination that doesn't happen by accident. The senior leadership team has done an incredible job cultivating this fun, dynamic and engaging group. Internal communication is second to none. In my short time, I have seen a clear focus on professional development, continuous improvement, mental and physical health awareness and work-life balance from the leadership team. The benefits are robust and it's easy to find support when you need it.

Cons

The team is experiencing some growing pains, but leadership is aware and has engaged strategic teams to improve the onboarding and training programs. There is no shortage of information available, it's just a matter of packaging it into an easy to follow onboarding program. There are a lot of team meetings, which helps to keep the teams engaged and communicative, but it does create a cluttered calendar, and you must be extremely comfortable with spending multiple hours each day on Zoom calls.

Explore other reviews about Calix

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, work culture is amazing, work life balance actually means something

Cons

None at this time great place to work

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Calix has an excellent company culture where employees genuinely support one another. The collaboration across departments is one of its biggest strengths, making it easy to work together toward common goals. The company also offers a great work-life balance and promotes a flexible, respectful work environment that allows employees to be productive while maintaining their personal lives.

Cons

Compensation could be more competitive, especially for non-Sales roles, as responsibilities grow. Advancement opportunities can also be limited for certain departments, making it challenging for employees looking for long-term career progression within the company.

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