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Call Control

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Call Control reviews

They Do Not Care About You - Customer Service Representative (CSR) Call Control Employee Review

1.0
May 1, 2023
Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Flexible with your schedule because of how disorganized and unprofessional they are. Their system constantly crashes so you are forced to stay on the clock with little to nothing to do sometimes until it's fixed.

Cons

They only care about the dealerships that contract them. Your input, your contribution, your dedication will always be second to the dealerships that buy Call Control's services. They pay very poorly as well.

Explore other reviews about Call Control

5.0
Jun 5, 2022
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Simple work and flexible scheduling.

Cons

Pay, and contentious training with no additional bonuses.

1
1.0
Sep 3, 2024
Customer service (csr)
Recommend
CEO approval
Business Outlook

Pros

Nothing good about this company

Cons

-They rave that you aren't just a number but come to find out you really are whenever they pull your calls to audit. They see you as your agent number. -They treat you like your a damn robot whenever you are working🤖 -The hourly isn't enough

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