1.0
Jan 11, 2017
Former employee, more than 3 years
Lake Forest, CA
Recommend
CEO approval
Business Outlook
Pros
Great coworkers, the team supports each other, not much help from managers
Cons
Management lacks in many areas
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Users say... "People are nice"
Users say... "Management is bad," "2. Most Managers have no experience managing people, and some have no experience in what they're managing in." "low pay" "When having direct access to customers and their complaints, upper management should take careful consideration into taking notes from agents who have direct contact with customers to the understanding the software for better product and services."