5.0
Mar 31, 2017
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Calyx has a great atmosphere to work. Very family oriented environment. Management is very approachable and most colleagues are very easy to work with.
Cons
I think that the structure of management tries to listen to customers and those who have direct contact with them are not carefully taken seriously. When having direct access to customers and their complaints, upper management should take careful consideration into taking notes from agents who have direct contact with customers to the understanding the software for better product and services.