2.0
Jun 12, 2018
Anonymous employee
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Nice people and good work-life balance. Steady company. Sharp and passionate CEO.
Cons
Slow workflows and dated processes
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Users say... "People are nice"
Users say... "Management is bad," "2. Most Managers have no experience managing people, and some have no experience in what they're managing in." "low pay" "When having direct access to customers and their complaints, upper management should take careful consideration into taking notes from agents who have direct contact with customers to the understanding the software for better product and services."