3.0
Apr 5, 2013
Current employee, more than 3 years
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
They are loyal to their employees. Benefits are pretty good.
Cons
Company needs a strong sales manager
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Users say... "People are nice" "Amazing Benefits" "Coworkers were great, and generally worked well together as a team." "Health insurance was good." "The team is amazing."
Users say... "Management is bad," "2. Most Managers have no experience managing people, and some have no experience in what they're managing in." "low pay" "When having direct access to customers and their complaints, upper management should take careful consideration into taking notes from agents who have direct contact with customers to the understanding the software for better product and services."