really good benefits, consistent work hours, some employees are angels.
Cons
inconsistent expectations, favoritism, and "on the fly" training
Canvas Credit Union Response
6y
Hey there! Thank you so much for taking the time to leave us some feedback in your review, we truly appreciate that. We're all about transparency here and we're dedicated to listening to the voices of our family members and applying those changes through constant communication and regularly surveying to see how our team is doing. Thanks again for letting us know how you felt.
-Canvas Team
The compensation is the only genuinely positive aspect of this position.
Cons
Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support.
Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves.
Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion.
Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic.
Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.