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Canvas Credit Union

Engaged Employer

Starts our good and then ends with overworked and underpaid. - Leadership Canvas Credit Union Employee Review

2.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The company has mostly good intentions. A new COO has started and she seems passionate about making much needed changes (have to see them though). Love that you can wear Canvas T-shirts to work, have colored hair, and just be yourself. Wonderful teams in the branches rush truly become your family.

Cons

Pay is not even close to good enough for Colorado living. Pay for branch employees is not comparable to the work load given. It’s way too low. No consequences for members that are verbally abusive to team members (although they say there is). Members can treat employees any way they want and get away with it. Branch teams continue to get more and more piled on them with no extra benefits. Branches are extremely short staffed and upper management does not do a good job helping with this. They sell how great their incentive is, however they have made it extremely difficult to get it. Branch teams work extremely hard serving members and hitting goals, but one upset member out of 20 can take the entire teams hard earned incentive for the month. If incentive isn’t easier to get (it’s deserves), hourly pay has to be more. There was never any real appreciation shown to branches for working our tails off during covid. They just keep giving our more swag and pizza parties.

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Canvas Credit Union Response
4y
Thank you for your thorough review and observations. Feedback like this helps us get stronger and pay attention to salient themes. We regularly evaluate pay by position, and this is work we’re actively engaged in now. In reviewing compensation, we are also looking at our incentive plan, and much of this is based on feedback from our family members. While we’re considering making large scale compensation changes, it’s important to note this is something we don’t take lightly – our intent is to take a thoughtful approach, requesting feedback and resisting the temptation to merely rush it through. With regard to member behavior, we hope family members remember our People Support team as well as the Ethics hotline as avenues through which one can report different types of situations. While being short staffed is never ideal, it’s important to realize that much of the labor market today is understaffed, and our Talent team is working hard to fill open positions in this drastically changed labor landscape. To our current family members – we are committed to not only filling positions but hiring the best fit for Canvas which means identifying those truly committed to serving our members. Thank you again for your feedback and we wish you the best in your future endeavors. Canvas Talent Team

Explore other reviews about Canvas Credit Union

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture, work-life balance, and job security.

Cons

Not many opportunities to advance.

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation is the only genuinely positive aspect of this position.

Cons

Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support. Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves. Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion. Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic. Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.

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