Pros
The compensation is the only genuinely positive aspect of this position.
Cons
Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support.
Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves.
Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion.
Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic.
Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.