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Canvas Credit Union

Engaged Employer

Suffocating work culture that cares little for employees - Anonymous employee Canvas Credit Union Employee Review

1.0
Sep 1, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Doesn't have an uptight dress code.

Cons

Calls employees family members and uses that to say they have a good culture when in fact the culture is very toxic. Very cliquey with very clear favoritism throughout the company. Benefits are terrible especially PTO. You only earn 9 days your first year (this was recently cut to "incentivize" people to work there longer as it takes 5 years to start earning a decent amount of PTO) which is contradictory to their "Live Well(er)" motto. Doesn't respect work/life balance and CEO has even said the way to get promoted is to do unpaid work outside of your job role. Does not support remote work with leaders who get upset if they don't see enough employees in office. Very disorganized leadership with leaders taking no ownership for any of the projects they themselves kick off.

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Canvas Credit Union Response
2y
Thank you for sharing your appreciated feedback. We are very sorry to hear your time at Canvas was not what we would hope for any employee to experience. We shared information regarding the time off changes, but we recognize we could have shared more in-depth information regarding the reasoning behind these changes. We provide regular updates through our many channels of communication, which includes weekly organization-wide e-newsletters, an intranet that houses our organization-wide updates, a monthly livestream with our Canvas leaders, and more. We also provide regular opportunities for employees to share their feedback about their Canvas experience, including their thoughts on our benefits. We understand that there is opportunity to improve though, so thank you for sharing your time and thoughts on how we can do that. Another way we support several of our employees is by offering a hybrid work environment. Though many roles at Canvas offer a hybrid schedule, we greatly value the time spent together in-person building camaraderie at our Home Office and at our branches. We encourage all employees to work hard and demonstrate tenacity within their roles as well as raise their hand for opportunities that can help them grow their skills. However, we haven’t asked, nor do we expect employees to do unpaid work to receive a promotion. We are truly appreciative of you sharing your time and feedback with us. Your review lets us know how we can improve our employee experience. So, thank you and we wish you the very best in your career journey.

Explore other reviews about Canvas Credit Union

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture, work-life balance, and job security.

Cons

Not many opportunities to advance.

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation is the only genuinely positive aspect of this position.

Cons

Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support. Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves. Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion. Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic. Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.

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