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Canvas Credit Union

Engaged Employer

Political and fake culture under the jargon - Learning and Development Canvas Credit Union Employee Review

1.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Discounts on mortgage and auto loans

Cons

Feedback is inconsistent, not understandable, or not given.

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Canvas Credit Union Response
2y
Hello, I’m sorry your experience here isn’t great. Given the time we spend at work, finding a place where you can be happy is something we want for everyone. We understand that we are far from perfect and look to our employees to help lead the charge to higher engagement. As you know, we spend a lot of time listening, understanding, and deciding how to positively impact our culture. Whether it’s engagement surveys, skip levels, one on one’s, and so on, we’re committed to understanding how we can grow as a leadership team. Interestingly, we survey so much that our lowest scoring area is “survey fatigue.” That said, what good is asking for feedback if we aren’t doing something about it? Over the last 4 years, we’ve facilitated a number of grassroots groups (we call them Squads) tasked with improving engagement. These Squads have delivered on some innovative and impactful initiatives. This year, we distributed engagement results down to the individual level and hosted small group discussions on the feedback. In terms of leadership and performance feedback, I’ve spent a lot of time digging into how this is delivered on the Learning Team. I’m confident that everyone has the opportunity to obtain feedback from their leadership. This happens through formal meetings with their leader, as well as ad hoc discussions as needed. We also encourage peer-to-peer feedback and recognize that we have opportunity to help upskill our people on how to deliver and receive feedback. I’d also add that we empower our team to manage up through our employee-driven feedback program. MyCanvas chats are designed to put you in charge of advocating for your performance and obtaining the feedback you need to be successful. The last thing we want are surprises, especially if there is a performance concern. I’d encourage you to schedule a time with myself, or your leadership to share your perspectives and understand the areas where you and Canvas can grow. If after you have done this and still don’t feel great, let us know and we can discuss what leaving Canvas gracefully could look like. We can help support time for searching for a new job where you can be happier. I’d even be happy to help with resume and interview tips. We’re proud of our culture and recognize that we’re not the right fit for everyone. ~ Ryan Brown, VP People & Culture

Explore other reviews about Canvas Credit Union

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture, work-life balance, and job security.

Cons

Not many opportunities to advance.

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation is the only genuinely positive aspect of this position.

Cons

Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support. Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves. Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion. Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic. Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.

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