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Canvas Credit Union

Engaged Employer

Good Company - IT Help Desk Technician Canvas Credit Union Employee Review

4.0
Mar 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Good teams CEO seems to care

Cons

Lower than average pay PTO was slashed within the last year Large workload High turnover Positions lost to external candidates

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Canvas Credit Union Response
2y
Thank you for taking the time to share your thoughtful feedback with us. We genuinely appreciate hearing about both the positive aspects and areas where we can improve. Our commitment to our people is essential, and we’re delighted that your experience working with our teams has been positive. Regarding your concerns about pay and vacation time, please know that we continuously strive to be a market leader in compensation and benefits. We regularly evaluate and adjust our offerings to ensure they align with industry standards and meet our employees’ needs. Paid Time Off was originally designed to be an all-in-one bucket, and included time for sickness, personal reasons, or vacation. With the onset of the health benefit changes from the state of Colorado, Canvas decided to transition to separate buckets for time off to comply with the new regulation. Now that vacation is separate from sick time, it does look like less accrued time; however, accrual figures are annualized, and accrued time off may be realized sooner than modeled. Across all hours, accrued and awarded, Canvas’ paid time off is generous. Canvas also provides dedicated paid time off for wellness and volunteer time, as well as observance of federal holidays. Additionally, we would like to highlight the training and development opportunities available to support employees’ growth such as Empower Hours, uCan courses, and MyPlan discussions. These are valuable resources that can help open doors for professional development. We encourage all employees to take initiative and explore utilizing these resources. Once again, thank you for your valuable contributions to serving our members, Canvas Family, and communities. Your service is appreciated!

Explore other reviews about Canvas Credit Union

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture, work-life balance, and job security.

Cons

Not many opportunities to advance.

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation is the only genuinely positive aspect of this position.

Cons

Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support. Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves. Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion. Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic. Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.

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