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Canvas Credit Union

Engaged Employer

Great colleagues, but disappointing management - Consultant Canvas Credit Union Employee Review

2.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The people you work with day to day are great! Always having fun and making the most out of a situation. Decent vacation time. Plus floating holidays and wellness days.

Cons

Don’t get me wrong, canvas is a good employer. However, they expect too much from their staff, or ‘CanFam’. The hours are long even if there was a change, it would only be beneficial if ALL branches close at 5. They don’t understand work life balance and don’t understand that we actually have family we want to spend time with, or even just time to ourselves. Most of the branch staff are burnt out. Home office positions offer hybrid and work till 5. In a consultant role, you also don’t get paid enough. You have the potential to get 2 raises a year, but they are a few cents and most of the time you only get 1 raise at the end of the year. At the pay, you can’t even afford to have a small apartment by yourself in a bad neighborhood. It’s not a livable wage and most barely get by living pay check to pay check. They make it hard to work your way up and spend money on areas that aren’t important instead of paying their staff more.

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Canvas Credit Union Response
1y
Thank you for taking the time to provide us with valuable feedback. We appreciate hearing your thoughts on what’s going well and where we can improve within Canvas Credit Union. Your feedback is essential as we strive to create a better workplace for everyone. We are delighted to learn that you enjoy working alongside your fellow CanFam. We continuously evaluate our total compensation package to ensure it remains competitive and supports our Canvas Family members’ financial well-being. Your feedback helps guide our decisions in this area. Maintaining a healthy work-life balance is crucial. We understand the challenges and have actively explored strategies to improve. Based on discussions and dedicated research, we rolled out new branch hours this week. This new approach aims to strike a better balance, allowing us to serve our members effectively while respecting the well-being and priorities of our employees outside of work. We share more details about the why behind this decision on the iCan and we hope the new hours create a positive impact on your and others’ schedules. Your feedback matters to us. It helps shape our initiatives and ensures that we create an environment where everyone thrives. Please continue to share your insights—it makes a difference! We thank you for your continued service to our members, Canvas Family, and others.

Explore other reviews about Canvas Credit Union

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture, work-life balance, and job security.

Cons

Not many opportunities to advance.

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation is the only genuinely positive aspect of this position.

Cons

Nonexistent Training: You are set up to fail from the start with a complete lack of proper training and ongoing leadership support. Management Dodges Work: Managers actively avoid doing their jobs. They will outright refuse to take escalation calls, leaving frontline staff to fend for themselves. Unexplained Discipline: Leadership hands out write-ups with absolutely zero explanation or constructive feedback, creating an environment of anxiety and confusion. Toxic Culture: Internal teams openly disrespect one another, creating a completely dysfunctional and frustrating day-to-day dynamic. Customer Frustration: Due to complete lack of hard turn times here members will basically be spam calling you as processing drops the ball constantly, and underwriting can’t make a sound decision to save their lives.

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