Cancel CapTech - Manager CapTech Employee Review

1.0
May 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Since CapTech does not have a lot of work outside of the home office areas, you don't have to travel.

Cons

A mess from top to bottom. I will echo others review and say that it is one big Staff Augmentation high school party. There is a reason that this topic is constantly brought up again. CapTech’s main issues is that don’t know how to handle constructive criticism. They have gone out of their way to remove unflattering (but true) reviews and bury their head in the sand. When it gets brought up how trashed employees and leadership get at parties they respond by policing alcohol for a couple events and then move right back to normal. The problem is culturally that office leadership feels it’s appropriate to get drunk in public in the first place. CapTech has a huge diversity problem but again, they see this as a one-dimensional problem. They ONLY see it as a racial problem (which it is) but it goes far beyond race at CapTech. Someone needs to tell them that diversity goes beyond that. Most of the Richmond and Reston office are filled with folks from the same Virginia colleges. The entire company reeks of college nepotism. Leadership continues to fail to address or even recognize it. The good news if you come in as a nepotism hire you will get a seat at the table and given preferential treatment. The promotion process is unfair and unclear, mostly going to the Virginia college hires and favorites. It is not uncommon for a college hire fresh out of school to be promoted all the way to manager in the first 4 years of their career while others with 10+ years of experience won’t even come in at that level. The coup de grâce for me came during the round of 2020 layoffs. During the coronavirus outbreak a couple of clients were impacted and had to drop CapTech (says a lot during the first sign of trouble a client drops CapTech) as a result CapTech had to “terminate” employees. While it is a business at the end of the day, it was shockingly cruel the way CapTech “terminated” staff. The weeks prior, CapTech went out of their way to let staff know that they extensively planned for economic downturns and they were going to “preserve the talent” and promised no layoffs. Two weeks later on a Friday, they dropped a bomb that any resources not on a project would be furloughed after 45 days and terminated after 90. Yes, you are reading that correctly, the ever so polished HR staff used the verbiage “terminated” in their communications. But wait……it gets even worse. The “terminations” would only apply to managers and below, so again, this is where that Virginia Good Ol’ boys club comes into the play. Leadership who is responsible for staffing and business development chose to terminate lower ranking consultants who were just unlucky to be on a project hit by the economic downturn and leaderships failure to win work to re-staff them. They are cowards who were too scared to go down with the ship THEY sunk.

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CapTech Response
6y
Thank you for your review and feedback. We have heard the feedback on confusion of career growth and promotion plans and will be rolling out new guidance later this year. Regarding the college hiring, you’re right. We did have a large focus on hiring from local Virginia schools near our HQ location; however, have now expanded to focus on Universities and Colleges local to each our office locations. Finally, the impacts of COVID-19 have been devastating across the country. That said, we are committed to keeping everyone informed, which means information is constantly evolving. We have been very open with the details of the economic downturn and its specific impacts to CapTech. Know that leadership is fighting hard to win work and minimize these impacts and get us back on track. As an example, the furlough program (as opposed to layoffs) keeps staff with us for three months to allow time for client and economic recovery with the goal that we can bring them back. If I can provide you with additional assistance or information, please reach out to me at kapostolides@captechconsulting.com. –Katy Apostolides, HR Director

Explore other reviews about CapTech

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Every team I worked on was flexible reliable and knowledgeable. Great coach to coachee system in place and tons of opportunities for professional development.

Cons

Bench time can be a little anxiety inducing.

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CapTech Response
4mo
We appreciate everything you do for CapTech, and I'm glad your experience has been a positive one. We want everyone to feel supported as they grow and develop in new ways. I agree that the transition between clients can be stressful, and we recognize the importance of communication, support and engagement during these periods of change. Our weekly bench calls and open-door culture are two ways team members on the bench can connect and learn how to stay connected between clients. -Katy Apostolides, Managing Director - HR
3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

CapTech’s biggest strength is its people. The culture is genuinely collaborative, which stands out in consulting where internal competition is often the norm. Teams work well together, knowledge sharing is encouraged, and there’s real space for entrepreneurship and innovation. The firm has also shown an ability to stay financially stable through uncertain times like COVID by taking creative measures to adapt. CapTech has embraced AI proficiency very well. They procured an internal certification program, created a learning path to get consultants comfortable and confident using AI tooling, and worked with clients to inject AI solutioning - even for clients not ready for it. It's pretty impressive to see how much success CapTech has had by understanding the impact of AI in consulting.

Cons

Leadership communication lacks transparency, particularly around decisions that materially impact employees. For example, the shift to unlimited PTO was positioned as a benefit aligned with industry standards, while downplaying the more meaningful financial implication that PTO accrual payouts were eliminated. That kind of decision would have been better received with straightforward, honest context about economic pressures. The consultant feedback process is also flawed. While there have been multiple attempts to improve it (SBIC templates, start/stop, incremental check ins), peer feedback trends overwhelmingly positive and often does not reflect actual performance. This creates challenges for staffing decisions and limits meaningful professional growth. There also appears to be a lack of alignment at the executive level. Decisions often feel consensus-driven rather than structured and decisive, which impacts clarity of direction. There is also a recurring disconnect between what is sold and what can actually be delivered. The MC practice and SI are routinely not aligned on scope, feasibility, or level of effort. This creates avoidable friction once delivery begins, puts unnecessary pressure on project teams, and can erode client trust when expectations have to be reset mid-engagement. On one project, it was hard to hear our client share that, "You guys need to fix the problem you created!" Trust in leadership is an issue. Many employees question whether leadership can scale the company effectively, and there is a growing perception that the firm is drifting toward a staff augmentation model rather than differentiated or "boutique" consulting.

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CapTech Response
2mo
Thank you for taking the time to share such thoughtful and detailed feedback. We’re proud that our people, collaborative culture, and continued investment in areas like AI have stood out positively. We also appreciate the candid perspectives on transparency, feedback, executive alignment, and delivery execution—these are areas we are actively and continually working to improve, and input like this helps inform those efforts. We remain committed to clearer communication, stronger alignment across practices, and ensuring we deliver on the differentiated consulting experience our employees and clients expect. Thank you for your years of helping CapTech be a best place to work. -Katy Apostolides, Managing Director - HR
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