Overall good but has growing pains and challenges with comms/planning - Consultant CapTech Employee Review

3.0
Feb 22, 2021
Recommend
CEO approval
Business Outlook

Pros

-Flexibility to explore other career paths and types of projects / skill sets (with some planning) -Super supportive of the switch to WFH and was always pretty supportive of teleworking before -Wide variety of clients for most offices, and I have been really impressed with our portfolio -Generally sharp, talented, and caring leadership and consultants across offices -Smaller offices with a mostly local mindset, but we quickly shifted to a national model after Covid -Overall less hours and travel compared to Big 4 -Good benefits and pay especially at the earlier stages (Consultant -> manager) -Culture of mentorship and supporting each other -Great cross-training opportunities and internal challenges that can be fun and rewarding -Office perks and fun events Pre-Covid (even some good virtual ones after covid) -Often work directly with upper leadership -Very flat hierarchy in my experience -Quickly able to shift business model after Covid and keep a majority of the firm employed -Holding more and more company meetings and other sessions to discuss major topics

Cons

While my overall experience has been positive, I have seen several people that are not in this boat due to some of the feedback below. Though I have a lot of respect for our leaders, CapTech is in a tough spot right now, where it has the spirit of a small company but needs the broader communication and long term planning strategies of a larger consulting firm. I get tough decisions need to be made, but the growing pains have shown themselves in a few different areas now, especially recently. -Too much reliance on fully staffed consultants to support large internal efforts, even when we have dedicated internal resources in these areas -Lack of transparency and communication on unpopular and upsetting decisions (letting people go in a secretive manner, providing the illusion things are going great and then furloughing or cutting pay) -Staffing can be confusing and you may have little say in the opportunities unless you are well-known (this is probably the case at most firms to be fair) - we keep saying we’re working on making this more clear, but it’s been going on for years -Encouraged to vocalize what you want to do but then not being staffed can impact your employment (this reality was not made very clear to most) -Describe a good work-life balance but this can go out the window quickly based on client demands - add internal efforts? You might be looking at some long days/nights/weekends -Many new programs we roll out aren’t well socialized and can be over-engineered, - feel we spending hours and hours planning for a program or training, to see it never actually take off (we seem to be addressing this more recently and have an emphasis on planning / comms) -Some politics / challenges with optics like other consulting firms experience, but overall this seems to be better at CapTech and limited to just certain individuals vs firm culture -Promotions - the company is really trying to get better and more consistent here, but still may be arbitrarily held back due to tenure or limited visibility with the right people ... also unclear who has the final say on promotion, but I do really appreciate the company’s willingness to discuss it openly and think this helps a ton Overall this company has amazing potential and I’ve had a fulfilling career here, but it’s been really tough seeing other people have a terrible experience

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CapTech Response
5y
Thank you for taking the time to write a review and for all you do for us and our clients. I’m happy to hear your experience has been positive. The details driving individual experiences and feedback can vary and are sometimes difficult to aggregate into one standardized business improvement across CapTech. I appreciate your passing along the feedback you’ve heard, and we will continue to always listen and improve where possible. --Katy Apostolides, HR Director

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