Truly Dreadful - Personal Shopper Capco Employee Review

1.0
Sep 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good for a first job (but truly horrendous for experienced hires)

Cons

Plenty 1) Incompetent and selfish managers who bully and have almost nothing to offer 2) Clients who have a problem project but don't know how to fix it so they call in the cheapest agency. 3) Very low standards throughout the company, large complex projects are simply not possible despite all the big words, restricted to BAU problem projects.

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Capco Response
8y
Thank you for your feedback, however, we are very disappointed to read your review. We are also surprised by your comments, given many of the other reviews on here which talk about the many opportunities at Capco both for career progression, and to work on interesting projects with prestigious clients. With regards to your comments on managers, all employees are invited to participate in core training schools relevant for their grades. As employees progress through the firm, these sessions focus increasingly on people development, coaching and leadership. In addition to softer skills, our managers offers lots in terms of their depth of consulting knowledge and expertise in the financial services sector. You also reference bullying - we have stringent policies in place in relation to bullying and we are committed to ensuring that everyone who works at Capco can be themselves at work. If anyone feels they are in a position where they are being bullied, they are strongly encouraged to speak with their HR Business Partner, Coach or to reach out to our HR Lead, Amy Clark. There is always lots of support available, and bullying in any form will not be tolerated. In relation to Capco’s projects, we work with a long list of tier 1 clients. Many of these relationships extend over many years, and across multiple geographies. Capco focuses on complex change programs, and regularly wins work against some of the larger consulting firms in the market. Given your tenure at the firm, it is difficult to believe that you did not enjoy some of your time with Capco. We would encourage any current employees who have specific concerns to raise, or suggestions for improvements, to do so through one of the many channels available at Capco.

Explore other reviews about Capco

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May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and atmosphere here

Cons

No complaints in this company

1
4.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Varied client work — Different clients and project types, which keeps things interesting. Real project mobility — You can move between projects when you advocate for yourself (within reason). Approachable leadership — Senior leaders are open to conversations if you reach out. Good development resources — Plenty of training and growth opportunities if you take advantage of them. Strong teams — Colleagues are smart, capable, and great to work with. Entrepreneurial environment — New ideas are encouraged, and there’s room to take initiative.

Cons

Long hours vary by project — Like most any professional job, some engagements require extended hours for prolonged periods, but work–life balance really depends on the client and team. Additional internal responsibilities — Depending on level, there can be a significant amount of firm‑support work outside of client delivery. Domain alignment not guaranteed — You may not always be staffed on projects that match your domain expertise. Coaching alignment constraints — Coaching relationships are tied to domain, which limits flexibility in choosing formal mentors. Long engagements (sometimes) — Some projects run for long durations or through multiple extensions. It can provides stability but may reduce variety in client and project experience depending on what you’re looking for.

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