Good Intentions, poor results, terrible healthcare - Operations Analyst Capital Blue Cross Employee Review

2.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The fantastic company cafeteria, bravo!

Cons

No promotions outside in small teams. High volume meetings that are filled with bickering and pointless hypotheticals. Also, you'd expect a healthcare company to offer decent healthcare, but not if you're under 30, single and need routine visits. Huge ($1650) deductible, didn't cover mental health screening, medication, or doctors visits. Plus they take about $150 out of your paycheck bi-semi weekly, which their way of saying "every week"! "Contractors also make more money then full time employees", I heard the HR employee who gave me the offer of full time employee say this 2 months after I joined full time. He said it outloud by mistake in the elevator lobby.

Explore other reviews about Capital Blue Cross

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Family-Life Balance Salary Remote- Hybrid Great leadership Transparency from leaders

Cons

Our team is operating with significantly fewer staff than our workload requires, and while we are committed to delivering high-quality work, the current pace and volume are not sustainable long term. To maintain the level of excellence expected of us—and to prevent burnout that could compromise both productivity and staff well-being—we need additional personnel support. Expanding our team will ensure continuity, improve capacity, and allow us to meet organizational goals without compromising the health and effectiveness of the people doing the work.

1
avatar
Capital Blue Cross Response
1mo
Thank you for taking the time to share your feedback. We’re so glad to hear about your positive experience with work-life balance, leadership, and transparency, and we appreciate your recognition of the team environment. We also understand your concerns regarding workload and staffing levels, and we recognize how important adequate support is to maintaining a positive workplace. We value your perspective and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Training and Onboarding Benefits Flexibility

Cons

Pay could be more or an actual 40 hour week instead of 37.5

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