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      Capital Group

      Engaged Employer

      Capital Group reviews

      It's fine... for now - Retirement Plan Services Associate Capital Group Employee Review

      2.0
      Jan 5, 2026
      Retirement plan services associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, direct (as in, first or second level) management does seem to care about their team as individuals, knows how to balance DEI and merit. Cares about community.

      Cons

      I watched them let people go this past year for things that really didn't matter, especially when compared to some of the things they let people get away with on a regular basis. That, along with some of their other actions (like a push for using AI) tells me that they don't really value "long term" over the "short term". I've seen other companies be run into the ground before when they start making decisions like this.

      Explore other reviews about Capital Group

      5.0
      Apr 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to work Compensation is great People are truly kind

      Cons

      Advancement is slow - not a great place to grow your career

      1.0
      Jun 20, 2026
      Core ops specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

      Cons

      It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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