A Good Company in Search For Its Soul - Anonymous employee Capital Group Employee Review

3.0
Jul 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of smart and talented and friendly people. Some become your friends for life! Great retirement, compensation, benefits, health, vacation and holidays given. Big company with lots of offices around the globe. Want to learn about mutual funds, retirement or college 529 plans?, this is your place. Good literature and advice to the investor, Advisor or Portfolio Counselor. Los Angeles downtown offices in walking distance to MOCA, Eli Broad, Disney Hall, LA Central Library as well as restaurants and the Grand Performances events in the summer time.

Cons

Since the financial crash of 2008, the company's undergone several big transformations. All leading to more cost cutting of resources and letting go of staff to the hiring of foreign H1b contractors. More of the norm to work overtime hours and not report/get paid for it, to get on the manager's good side. There is a lot of monotony in the work routine and things take forever to get done over the years I was there. There are too many chiefs and not enough indians. Trust in the markets/globalization has soured with many as has investing in stocks and bonds. It's up to the company to get people to trust in them again and believe in what they are selling to stay alive for the future.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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