You *are* dispensable - Anonymous employee Capital Group Employee Review

2.0
Dec 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. The people... the other associates and many of the leaders. 2. Some of the offices have a great atmosphere 3. Many of the senior associates/ portfolio managers / senior analysts have an invested interest in you and helping you grow professionally 4. Great retirement plan 5. Extensive/thorough hiring process -- as a result, a lot of great people recruited.

Cons

1. Moving away from the original values and management style of JL 2. Too many changes at once. And these monumental changes seem to be implemented by top management without getting input from anyone else (i.e. associates that would be most impacted by the change). Often times the changes only hinder the associates ability to do their job 3. Despite what they say, there is no "open door" policy. They do not want to hear feedback unless you are singing their praises and 100% onboard. 4. Mentality is turning into "it's my way or the highway" 5. They seem to be moving into a direction where all employees will become dispensable - where ideas to develop, improve or evolve are disregarded and instead, an assembly line of mass production is put in place.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
See reviews by: Helpful|Rating|Date|All