Business Systems Analyst - Business Systems Analyst Capital Group Employee Review

2.0
Dec 31, 2016
Recommend
CEO approval
Business Outlook

Pros

- Great health insurance - Fantastic retirement plan - Nice, smart people - "They've only had one round of lay-offs in its 75+ year history" - A large majority of the people at CG whom I've met have been there over 5 years - Very stable

Cons

- "They've only had one round of lay-offs in its 75+ year history" - Doing things differently is encouraged until you try to do something differently - There is great hesitation to do something that could be wrong or do something when there's not consensus that it's the right decision - Stifling for anyone who has an entrepreneurial, get-it-done mindset as the consensus-mentality cripples the efficiency to the decision-making process - There is a vast underrepresentation of Millennials who are Associates and not contractors. My assumption is because they leave frustrated with the pace of work. - Management is laden with burdensome tasks that detract them from inspiring their people to be great. Well, I should say mgmt distracts themselves with burdensome tasks rather than truly knowing and investing in their people. - If you're looking for a place to be inspired, feel heard and reach that wonderful place where your and the company's purpose align, then this would not be a good place. If you're looking for a paycheck where you work with pleasant, kind people, this is the perfect place for you.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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