Lotsa change but good place to work. - IT Manager Capital Group Employee Review

4.0
Sep 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay including bonuses are comparable to other financial services IT positions Many benefits International company with diverse associate base aware of the need to change with economic challenges Focused on maintaining associate base (avoiding need for job reductions) and increasing efficiency and assets under management.

Cons

A lot of change at once leads to some conflicting priorities Use of offshore IT partners is strategic but perhaps needs more thought and consideration in some areas limited advancement opportuities

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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